Cloud, cybersecurity and continuity services

Per project: for goals with a start and an end, such as a cloud migration, a security assessment, a Microsoft 365 rollout or a disaster recovery plan. Each project has a defined scope, schedule, deliverables and documentation.

Managed service: for the ongoing operation of your infrastructure, with monitoring, support, maintenance, incident handling and periodic security and cost reviews. It is delivered month by month under a written service agreement.

It is common to start with a project that puts the platform in order and then continue with the managed service.

If your priority is to grow or reduce infrastructure costs, start with our cloud solutions. If you are worried about an incident or have an audit coming up, a cybersecurity assessment will give you a clear picture. If you are not sure you could recover your systems after a failure, review your business continuity.

If your team is overloaded with daily operations, managed services free up time for projects. For email and collaboration, see business productivity; and if you must demonstrate controls against a standard, compliance and governance.

All of them start with an assessment, are carried out in stages validated by your team and end with documentation that stays with your organization: diagrams, procedures, access and reports. We work under a confidentiality agreement and do not publish details of our clients’ projects.

We do not exaggerate results either: each proposal states what will be done, what will be delivered and what assumptions it makes, so you can evaluate it with complete information.

The first stage of any service is an assessment. We review with your team the systems involved, their current state, the main risks and the organization’s goals. With that information we send a proposal with the recommended scope, stages, deliverables, timelines and investment.

The proposal also states the assumptions and responsibilities of each party, for example which access we need, which work windows are required and which validations your team must carry out. Both parties know from the outset what will be done and how the result will be measured.

We work with AWS, Microsoft Azure and Google Cloud for infrastructure, and with Microsoft 365 and Google Workspace for email and collaboration. We choose the platform according to your systems, licenses and team experience, and explain the reasons for each recommendation in writing.

When an organization already has a platform in place, we evaluate it before proposing changes: often it is enough to tidy up the configuration, adjust permissions and control costs, with no need to move to another provider.

During each project a communication lead is appointed, follow-up meetings are held and progress reports are delivered by stage. Changes that affect production systems are announced in advance and carried out in windows agreed with your team. At the end of each stage we review the deliverables against the agreed acceptance criteria with your team.